If your property uses a GateHawk video intercom, you can invite guests to your community using their own personalized access credentials through the GateHawk Mobile App.
Adding a Guest
To give a guest gate access in the GateHawk Mobile App:
Log into the GateHawk app
Tap Guests (person icon) in the navigation bar at the bottom of the page
Tap Add Guest in the top right-hand corner of the page
Input your guest's Full Name, Phone Number, and Email Address
Tap Next
Choose the access period for the guest
Today gives gate access to the guest until midnight that day
Daily allows you to choose the days of the week their access will be active
Custom allows you to set specific days of the week, time windows, and dates their access will be active
If Daily or Custom are selected, tap Next
Choose the days and times your guest will have access
Tap Add Visitor
Your guest will receive an email containing their unique access PIN and QR code to access your community. The email will also include the days and times their access is active. Now, your guest can access your community by typing their PIN code into the keypad (physical or touchscreen) or scanning their QR code into the intercom’s built-in camera; no app download required!
Removing a Guest
If you need to revoke a guest’s gate access:
Log into the GateHawk app
Tap Guests (person icon) in the navigation bar at the bottom of the page
Tap the Delete (red trashcan icon) next to the guest whose access you wish to revoke
Tap Remove in the popup window
Once removed, your guest will no longer have access to your community.